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Home Reports

Part 5 – Siloed Departments Limit Business Success: The Truth About Cross-Cultural B2B Relationships Series

18 December 2024
in Reports
Part 2 – Business Culture Fluency Reduces Friction: The Truth About Cross–Cultural B2B Relationships Series

This research series, developed in collaboration with the International Chamber of Commerce, Jus Connect, and McCann Worldgroup Truth Central, delves into the cultural, emotional, and operational dynamics shaping success in global B2B relationships.

Drawing insights from over 1,700 surveys, 20+ hours of interviews, and rigorous research, the series provides actionable strategies to navigate the complexities of cross-cultural business relationships and disputes.

Previous Reports in the Series:

  • Part 1 – Examined the role of emotions in B2B decisions, demonstrating their influence on trust and business outcomes.
  • Part 2 – Focused on cultural fluency, offering strategies to reduce friction and improve collaboration across business cultures.
  • Part 3 – Analyzed the balance between contracts and relationships, exploring how structure and adaptability lead to lasting success.
  • Part 4 – Explored win-win approaches to dispute resolution, providing tools to move beyond power-based tactics toward mutual growth.

Diving into Part 5: Siloed Departments Limit Business Success

The fifth installment of the series uncovers the hidden risks of siloed operations in B2B relationships. When departments function independently, critical insights, ownership, and alignment are often lost, increasing inefficiencies and friction as projects move across the business journey.

This report reveals:

• Why departmental silos create blind spots and hinder long-term success in global B2B relationships.

• How integrating specialists, including legal professionals, at every stage ensures smoother transitions and better alignment.

• Actionable strategies to break down silos, promote cross-department collaboration, and unlock the full potential of your teams in global business.

Download Part 5: Siloed Departments Limit Business Success to explore how legal professionals and other specialists can transcend traditional roles, fostering seamless collaboration and building stronger, more effective B2B relationships.

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